Director of Analytics, Data, Insights (AUS)

Tinybeans (ASX: TNY) is a leading private photo-sharing app that connects families and turns moments into memories. We’re loved and trusted by millions of parents and families around the world since our founding in 2012, which is why we’ve got more than 150,000 5-star reviews in the Apple App and Google Play stores and users in almost every country in the world.

2023 was a year of major transformation for the company, with the appointment of a new CEO, board and capital raise. The company has ambitious plans and a clear strategy focussed on growth and innovation of the much loved Tinybeans family photo-sharing app.

Other than the CEO who is based in Sydney, AU, the team is dispersed across North America with a concentration on the East Coast. The company plans to expand the team in Australia and this is one of the initial key roles.

Your Part in Our Mission:

As the Director of Data, Insights, & Analytics, you will play a pivotal role in driving Tinybeans' growth and transformation under a new CEO and Board. As a key member of the leadership team, reporting to the Chief Product & Technology Officer with a dotted line to the CEO, your mission will be to transform and level-up our analytics and insights capabilities, delivering the crucial, timely, and contextually relevant data and analyses that inform our strategic decisions, product roadmap and growth plans. You will turn insights into validated, actionable stories and strategies, and can communicate them succinctly to the business, leadership team and Board.

You will build and lead a nimble team of data analysts and engineers (in partnership with the Head of Engineering) geographically spread across North America and Australia. As a small and mighty team, you will need to be ‘on the tools’ as well as leading, managing and coaching. You will also act as a trusted advisor and partner to Growth, Ad-Sales, Product and Finance leaders. This is an opportunity to enter a business, define, transform and own the analytics roadmap.
This position will be based out of Australia.

What You’ll Be Doing…

• Building and leading a nimble Analytics function, ensuring the team is well-equipped to analyze data and derive actionable insights that propel the business forward.

• Empowering CEO and Leadership team with data-driven insights to inform actionable plans

• Leverage in-depth data analysis to catalyze growth across the company's products, platforms and audience -, including app product development, subscription services, ad sales, website optimization, and financial planning

• Act as a key strategic partner to stakeholders by understanding their specific data requirements, thereby informing and guiding overarching business strategies and critical decisions.

• Transform complex data sets into understandable, actionable, and engaging reports, dashboards, and visual narratives that highlight significant insights and drive strategic actions.

• Advise, implement, and manage all of our analytic platforms (currently: AWS, Snowflake, Fivetran, DBT, Zenlytic (Looker-based BI Visualisation tool) Qonversion for subscription management, and Leanplum as our CRM

• Collaborate with business partners, define and refine key performance indicators (KPIs) and metrics, ensuring they are aligned with business objectives and can effectively track performance and progress.

• Work across various departments to fulfill specific data inquiries, empowering decision-makers with comprehensive, data-driven insights and recommendations to inform strategic choices and initiatives.

• Stay ahead of the latest developments in data analysis tools, techniques, and best practices, continuously seeking out opportunities to advance the team's analytical capabilities and technological prowess.

• Employ sophisticated data science methods to identify trends, discern patterns, and unveil opportunities, translating intricate data discoveries into practical, actionable strategies for product and service improvement.

Who We’re Looking For…

• An action-oriented leader, with strong bias for action, and desire to be a key contributor to Tinybeans’ growth

• You have a keen eye for detail and are excited to use insights to create strategic plans

• You are passionate about being a problem solver and you are excited by new challenges

• You are self-motivated and you are energized with partnering/leading others

• You have a strong focus on change and change execution

• You thrive in a fast-paced work environment; you set ambitious goals and if you fail, you fail fast, learn, and keep pushing forward

• You are energized by storytelling using both quantitative and qualitative data to various audiences

Tinybeans Employee Perks include….

• Offer you a hybrid work schedule but give loads of opportunities to connect with the team virtually, and sometimes, in-person

• Welcome you to be part of a publicly traded company with a global reach

• Offer you competitive compensation + yearly stock options (All US & AUS FTE)

• Benefits aligned with local Country/State

• Analytics leadership experience in global consumer tech - ideally subscription consumer tech

• 5+ years of building & leading a Data, Insights, and Analytics team.

• 10+years of experience of data, insights, and analytics.

• Familiarity with the following platforms: AWS, Snowflake, Fivetran, DBT, Subscription management platforms such as Qonversion, Google Analytics, BI tool such as Tableau, CDP such as Segment, customer analytics tools such as Mix Panel or Amplitude. SQL capabilities are also required.

• Bachelor’s, Master's, or Ph.D. in Data Science, Computer Science, Business, Marketing, Statistics or a related field.

• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.

• Hands-on experience in managing deliverables, timelines and budget in a fast-paced dynamic environment.

• Proficient in data analysis, insights generation, presentations and data-storytelling.

• Excellent problem-solving skills and a data-driven approach to decision-making.

Location & Hours

• Preference for Sydney, Australia, alongside CEO (hybrid; office location TBC)

• The broader team is based in North America with a concentration on the East Coast. This role will require overlapping business hours (e.g, 6am AEST) and hours/days can be flexed accordingly.

• Occasional international travel may be required.